p444 Privacy Policy

1. How We Collect Your Data

p444 collects personal data through the following means:

• Directly from you when you register an account, submit KYC documents, make deposits or withdrawal requests, or contact customer support.
• Automatically through your use of the platform, including IP address logging, session tracking, and cookie-based analytics.
• From third-party payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) in connection with deposit and withdrawal processing.
• From identity verification providers engaged by p444 to perform KYC and anti-fraud checks.
• From publicly available sources where permitted by applicable law, for fraud prevention and responsible gaming purposes.

p444 does not purchase personal data from data brokers or obtain data from social media platforms unless you expressly connect a social account to your p444 profile.

2. How We Use Your Personal Data

p444 processes personal data only for specific, legitimate purposes. We do not use your data for purposes that are incompatible with those disclosed in this Policy. The principal purposes are set out below.

Account Administration

We use identity and contact data to create and manage your account, verify your identity, process deposits and withdrawals, and communicate with you about your account status. This processing is necessary for the performance of the contract between you and p444.

Legal and Regulatory Compliance

p444 is required to collect and retain certain personal data to comply with applicable KYC, anti-money laundering (AML), and fraud prevention obligations. This includes verifying the identity of players, monitoring transactions for unusual patterns, and maintaining records as required by law.

Responsible Gaming

Gaming activity data is used to support responsible gaming measures, including monitoring for signs of problem gambling, administering deposit limits and self-exclusion requests, and ensuring that p444 is only used by eligible players aged 21 and above.

Marketing Communications

Where you have given consent, p444 may use your contact details to send promotional offers, bonus notifications, and information about new games or features — including BPL season promotions, Eid offers, and Pohela Boishakh campaigns. You may withdraw consent at any time by contacting [email protected].

3. Sharing Your Personal Data

p444 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) to facilitate deposits and withdrawals.
• Identity verification and KYC service providers engaged by p444 to carry out player identity checks.
• Game software providers (including Pragmatic Play, Evolution Gaming, Ezugi, Spribe) to the extent necessary to facilitate game play and resolve disputes relating to game outcomes.
• Law enforcement agencies, regulatory bodies, or courts where required or permitted by applicable law to comply with a legal obligation or protect the rights, property, or safety of p444 or others.

4. Data Retention

p444 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting requirements.

Active Account Data

Identity, financial, gaming activity, and device data relating to active accounts is retained for the duration of your account and for a minimum of five years following account closure. This period reflects KYC, AML, and financial record-keeping obligations that require p444 to maintain complete player records for audit purposes.

Marketing and Communications Data

Where you have consented to marketing communications, your contact details and preferences are retained until you withdraw consent. Following withdrawal, p444 will retain a record of your opt-out status to prevent future inadvertent marketing contact.

5. Cookies and Tracking Technologies

p444 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse player behaviour. We use the following categories of cookies:

• Strictly necessary cookies: required for the platform to function, including session authentication and security tokens. These cannot be disabled.
• Preference cookies: store your language preference and display settings to improve your experience across sessions.
• Analytics cookies: help p444 understand how players navigate the platform, which pages are most visited, and how to improve performance. Analytics data is aggregated and does not personally identify individual users.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to access your account or place bets, but may affect certain platform features and the accuracy of language preferences.

6. International Data Transfers

p444 operates services that may involve the transfer of personal data outside Bangladesh, including to servers and third-party service providers located in other jurisdictions. Such transfers may occur in connection with cloud hosting, identity verification, game software provision, and payment processing.

Where personal data is transferred internationally, p444 takes steps to ensure that appropriate safeguards are in place, including requiring contractual data protection obligations from recipients and ensuring that data is not transferred to jurisdictions that do not provide an adequate level of protection without appropriate additional safeguards.

7. Children and Minors

p444 is strictly for adults aged 21 years and above. p444 does not knowingly collect personal data from any person under the age of 21. If p444 becomes aware that personal data has been collected from a minor, it will immediately delete that data and close the associated account.

If you are a parent or guardian and believe that a person under the age of 21 in your care has registered an account with p444, please contact us immediately at [email protected]. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.

8. Security Measures

p444 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These include SSL 256-bit encryption on all data transmissions, access controls limiting data access to authorised personnel only, regular security audits, encrypted backups, and staff training on data protection responsibilities.

While p444 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach posing a high risk to your rights and freedoms, p444 will notify affected players without undue delay and take all reasonable steps to contain the breach and mitigate its impact.

9. Changes to This Privacy Policy

p444 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, p444 will notify registered players by displaying a prominent notice on the platform or by contacting players directly using the details on their account.

The updated Policy takes effect as of the date shown at the top of this page. Continued use of p444 after that date constitutes acceptance of the updated Policy. If you do not agree with changes, you must stop using p444 and may request account closure by contacting [email protected].

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way p444 handles your personal data, please contact the p444 support team. All privacy-related enquiries are handled with strict confidentiality. Our support team is available 24/7 to assist you.